Lovely Finds – www.lovelyfinds.gr
1. Introduction
Welcome to Lovely Finds.
These Terms & Conditions govern the use of our website, www.lovelyfinds.gr, and the purchase of products through our online store.
By accessing our website or placing an order, you agree to comply with these Terms & Conditions, subject to your mandatory rights under applicable law.
Please read these terms carefully before making a purchase.
2. Business Information
The online store operates under the commercial name Lovely Finds.
Business / Legal Name: __________________________
VAT Number (AFM): __________________________
Tax Office (DOY): __________________________
GEMI Registration Number (if applicable): __________________________
Business Address:
28 Oktovriou 10–12
14231 Nea Ionia, Athens, Greece
Email: info@lovelyfinds.gr
Phone: +30 2102794059
Website: https://lovelyfinds.gr
3. Products and Availability
Lovely Finds offers a selection of products through its online store.
We make reasonable efforts to ensure that product descriptions, photographs, prices, and availability information are accurate and up to date.
Product images are provided for illustrative purposes. Minor variations in colour, appearance, or packaging may occur, provided that the products conform to their descriptions and applicable legal requirements.
Product availability may change without prior notice.
If a product becomes unavailable after an order has been placed, we will inform the customer and offer an appropriate solution, including a refund where applicable.
4. Prices and Taxes
All product prices are displayed in euros (€).
Prices include applicable VAT, where required by law, unless expressly stated otherwise.
Shipping charges, where applicable, are calculated and displayed during checkout before the customer confirms the order.
Lovely Finds reserves the right to modify product prices at any time. Such changes do not affect orders that have already been accepted at an agreed price.
In the event of an obvious pricing or technical error, we will contact the customer before processing the affected order. Any applicable consumer rights remain unaffected.
5. Placing an Order
Customers can place orders by selecting products, adding them to the shopping cart, and completing the checkout process.
Before submitting an order, customers can review the selected products, quantities, delivery information, payment method, and total amount payable.
By submitting an order, the customer makes an offer to purchase the selected products.
An automated order acknowledgement confirms receipt of the order but does not necessarily constitute acceptance of the purchase.
The sales contract is concluded when Lovely Finds expressly accepts the order, for example by sending an order acceptance or dispatch confirmation.
We may be unable to accept an order due to product unavailability, payment failure, incorrect delivery information, or other legitimate reasons.
If an order cannot be fulfilled after payment has been received, the customer will be informed and the relevant payment will be refunded.
6. Payment Methods
Lovely Finds offers the following payment methods:
Credit, Debit and Prepaid Cards: Payments are processed through Nexi XPay, provided by Nexi Payments in cooperation with Alpha Bank.
Bank Transfer: Customers may pay by bank transfer to our Alpha Bank account.
For bank transfers, customers must include their order number in the payment reference and send proof of payment to info@lovelyfinds.gr.
Bank transfer orders are processed after the payment has been successfully received and verified.
Further information is available in our Payment Methods Policy.
7. Shipping and Delivery
Lovely Finds delivers to Greece and selected European countries.
Shipping costs and free shipping thresholds depend on the destination and are displayed during checkout.
Estimated delivery times vary according to the destination, product availability, and delivery carrier.
Customers must provide accurate delivery information.
If a significant delivery delay occurs, customers may exercise their rights under applicable consumer protection legislation.
For more information, please refer to our Shipping & Delivery Policy.
8. Right of Withdrawal and Returns
Consumers purchasing through our online store generally have the right to withdraw from a distance sales contract within fourteen (14) calendar days of receiving the products, without giving a reason, subject to applicable statutory exceptions.
Customers exercising their right of withdrawal are responsible for the direct cost of returning the products, unless otherwise required by law or expressly agreed.
Where legally required, refunds include the cost of the least expensive standard delivery option offered for the original order.
Refunds are processed in accordance with applicable law and our Returns & Withdrawal Policy.
Customers’ statutory rights regarding defective or non-conforming products remain unaffected.
9. Legal Guarantee and Product Conformity
Lovely Finds is responsible for ensuring that products supplied to consumers conform to the sales contract and applicable consumer protection legislation.
If a product is defective or does not conform to the contract, consumers are entitled to the remedies provided by law, which may include repair, replacement, a price reduction, or termination of the contract and refund, depending on the circumstances.
Nothing in these Terms & Conditions limits or excludes mandatory statutory consumer rights.
10. Customer Responsibilities
Customers agree to provide accurate and complete information when placing an order.
Customers must not use the website for fraudulent, unlawful, or abusive purposes.
Customers are responsible for maintaining the confidentiality of their account credentials, where applicable, and should notify Lovely Finds promptly if they suspect unauthorised access.
11. Intellectual Property
The website’s original text, graphics, design elements, logos, and other protected content belong to Lovely Finds or their respective rights holders.
Unauthorised reproduction, distribution, or commercial exploitation of protected material is prohibited, except where permitted by applicable law or with the relevant rights holder’s permission.
Product names, trademarks, and images belonging to third parties remain the property of their respective owners.
12. Website Availability and Technical Issues
We make reasonable efforts to maintain the availability and proper operation of our website.
Temporary interruptions may occur due to maintenance, technical issues, or circumstances beyond our reasonable control.
We are not responsible for losses caused solely by circumstances for which we are not legally liable.
Nothing in this section excludes or restricts liability that cannot lawfully be excluded or restricted.
13. Personal Data and Cookies
Lovely Finds processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
Information about the collection, use, retention, and protection of personal data is provided in our Privacy Policy.
Information about cookies and similar technologies is available in our Cookies Policy.
Lovely Finds may use customers’ contact details to send newsletters, promotional offers, information about new products, and other marketing communications where the customer has provided their explicit consent or where such communications are otherwise permitted by applicable law.
13.1 Marketing Communications and Promotional Offers
Customers who voluntarily subscribe to our newsletter consent to receiving promotional communications through the selected communication channels.
Customers who make a purchase may receive promotional emails about similar products or services, where permitted by applicable law, provided that they have been given a clear opportunity to opt out when their contact details were collected and in every subsequent marketing message.
Customers may withdraw their consent or opt out of marketing communications at any time, free of charge, by using the unsubscribe link included in our emails or by contacting info@lovelyfinds.gr.
The processing of personal data for marketing purposes is further explained in our Privacy Policy.
14. Changes to These Terms
Lovely Finds may update these Terms & Conditions to reflect legal, operational, or technical changes.
The updated terms will be published on this website.
Changes do not retroactively alter the terms of an order or contract already concluded, unless permitted by law or agreed by the parties.
15. Applicable Law and Dispute Resolution
These Terms & Conditions are governed by Greek law, without prejudice to mandatory consumer protection provisions that may apply under European Union law.
Consumers may seek assistance from the competent consumer protection authorities or use available alternative dispute resolution procedures.
Any disputes will be subject to the jurisdiction of the competent courts, as determined by applicable law.
Nothing in these terms restricts consumers from exercising rights granted to them under mandatory national or European Union legislation.
16. Contact Information
For questions regarding these Terms & Conditions or an order, please contact:
Lovely Finds
28 Oktovriou 10–12
14231 Nea Ionia, Athens, Greece
Email: info@lovelyfinds.gr
Phone: +30 2102794059
Website: https://lovelyfinds.gr