{"id":6305,"date":"2026-10-09T17:47:18","date_gmt":"2026-10-09T17:47:18","guid":{"rendered":"https:\/\/lovelyfinds.gr\/?page_id=6305"},"modified":"2026-10-09T17:47:21","modified_gmt":"2026-10-09T17:47:21","slug":"transaction-security-policy","status":"publish","type":"page","link":"https:\/\/lovelyfinds.gr\/el\/transaction-security-policy\/","title":{"rendered":"Transaction Security Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>\u03a4\u03b5\u03bb\u03b5\u03c5\u03c4\u03b1\u03af\u03b1 \u03b5\u03bd\u03b7\u03bc\u03ad\u03c1\u03c9\u03c3\u03b7: 9 \u039f\u03ba\u03c4\u03c9\u03b2\u03c1\u03af\u03bf\u03c5 2026<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. \u0395\u03b9\u03c3\u03b1\u03b3\u03c9\u03b3\u03ae<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>Lovely Finds<\/strong>, we recognise the importance of protecting our customers&#8217; personal information and ensuring a secure online shopping experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Transaction Security Policy explains the security measures associated with purchases made through our website, <a href=\"https:\/\/lovelyfinds.gr\/el\/\"><strong>https:\/\/lovelyfinds.gr<\/strong><\/a>, the payment methods we offer, and the precautions customers can take when shopping online.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are committed to maintaining appropriate technical and organisational safeguards to protect customer information and support the secure processing of transactions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Secure Website Connection (HTTPS\/SSL)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our website is designed to operate through a secure <strong>HTTPS connection<\/strong>, using SSL\/TLS encryption technology.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This technology helps protect information transmitted between your browser and our website against unauthorised interception or alteration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before entering personal or payment-related information, customers should verify that the website address begins with <a href=\"https:\/\/lovelyfinds.gr\/el\/\"><strong>https:\/\/lovelyfinds.gr<\/strong><\/a> and that their browser indicates a secure connection.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Although encryption significantly improves transmission security, no online system can guarantee absolute protection against every potential threat.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Secure Card Payments \u2014 Nexi XPay and Alpha Bank<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Online card payments at Lovely Finds are intended to be processed through <strong>Nexi XPay<\/strong>, in cooperation with <strong>Alpha Bank<\/strong>, once the service has been activated on our website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When paying by card, customers complete the transaction through the secure payment environment provided by the payment service provider, according to the implemented checkout integration.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The payment provider is responsible for the secure processing and authorisation of card transactions within its payment infrastructure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lovely Finds does not need to collect or store complete payment card numbers or card security codes (CVV) to complete customer purchases.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payment authorisation and any additional security verification are handled according to the procedures and requirements of the payment provider and the card issuer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Strong Customer Authentication and 3D Secure<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the payment method, card issuer, transaction characteristics, and applicable regulatory requirements, card payments may require additional customer authentication.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This may include <strong>3D Secure authentication<\/strong>, such as confirming a transaction through a banking application, a one-time security code, or another authentication method supported by the issuing bank.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These measures help reduce the risk of unauthorised card use.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The availability and application of these authentication procedures depend on the payment provider and the customer&#8217;s bank.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Bank Transfer Payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Where bank transfer is offered as a payment method, customers may complete their purchases by transferring the required amount to the bank account specified during checkout or in the order confirmation instructions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For security purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use only the bank account details provided through our official website or verified order communications.<\/li>\n\n\n\n<li>Check the beneficiary and payment information carefully before making a transfer.<\/li>\n\n\n\n<li>Include the order reference where requested.<\/li>\n\n\n\n<li>Contact us if you receive conflicting or unexpected payment instructions.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Lovely Finds may request payment confirmation or a transaction reference to identify and process an order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will never request your online banking password, PIN, or one-time authentication code by email, telephone, or messaging service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Protection of Personal and Transaction Data<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal information collected during checkout is processed for legitimate business purposes, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Processing and fulfilling orders.<\/li>\n\n\n\n<li>Confirming payment status.<\/li>\n\n\n\n<li>Arranging product delivery.<\/li>\n\n\n\n<li>\u0391\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ae \u03ba\u03b1\u03b9 \u03c0\u03b1\u03c1\u03ac\u03b4\u03bf\u03c3\u03b7 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03c9\u03bd.<\/li>\n\n\n\n<li>Managing returns and refunds.<\/li>\n\n\n\n<li>Meeting applicable legal and accounting obligations.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Access to customer and transaction information should be limited to authorised personnel and service providers who require it for their responsibilities.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data is processed in accordance with our <strong>\u03c3\u03c4\u03b7\u03bd \u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0391\u03c0\u03bf\u03c1\u03c1\u03ae\u03c4\u03bf\u03c5 \u03bc\u03b1\u03c2.<\/strong> and applicable data protection legislation, including the GDPR.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Website and Account Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Lovely Finds uses <strong>WordPress and WooCommerce<\/strong> to operate its online store.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We aim to maintain appropriate website security practices, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Secure administrative access.<\/li>\n\n\n\n<li>Appropriate access permissions.<\/li>\n\n\n\n<li>Software and plugin updates.<\/li>\n\n\n\n<li>Protection against unauthorised access.<\/li>\n\n\n\n<li>Secure hosting infrastructure.<\/li>\n\n\n\n<li>Appropriate backup and recovery procedures.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Our website is hosted by <strong>FastComet<\/strong>, which provides the underlying hosting infrastructure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Specific security controls depend on the actual hosting configuration, website settings, and services enabled.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">8. Fraud Prevention and Order Verification<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To protect customers and the business, certain transactions may be subject to additional verification where unusual or potentially fraudulent activity is detected.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where reasonably necessary and legally permitted, we may contact a customer to confirm order-related information before processing or dispatching an order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We reserve the right to delay or decline a transaction where there are reasonable grounds to suspect fraud, unlawful activity, or unauthorised use of payment details, subject to applicable consumer protection laws.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any personal data processed for fraud prevention purposes will be handled in accordance with our Privacy Policy and applicable legislation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Customer Security Recommendations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To help protect your online transactions, we recommend that you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access our store directly through <a href=\"https:\/\/lovelyfinds.gr\/el\/\"><strong>https:\/\/lovelyfinds.gr<\/strong><\/a>.<\/li>\n\n\n\n<li>Check the website address before entering personal information.<\/li>\n\n\n\n<li>Avoid sharing passwords, card PINs, or one-time verification codes.<\/li>\n\n\n\n<li>Use strong, unique passwords for customer accounts.<\/li>\n\n\n\n<li>Keep your browser and device software updated.<\/li>\n\n\n\n<li>Avoid completing sensitive transactions over unsecured public networks.<\/li>\n\n\n\n<li>Review your order confirmation and payment notifications.<\/li>\n\n\n\n<li>Contact us immediately if you notice suspicious communications claiming to represent Lovely Finds.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Lovely Finds will never ask customers to disclose their banking passwords, card PINs, or one-time banking authentication codes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Payment Confirmation and Order Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once a payment has been successfully confirmed, the order will be processed according to the applicable payment method and order status.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For bank transfers, order processing may depend on verification that the payment has been received.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An order confirmation email acknowledges the order details but does not necessarily mean that a pending payment has been completed or verified.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers can contact us if they have questions regarding payment confirmation or order processing.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Refund Security<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Where a refund is due under our <strong>\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u03a5\u03c0\u03b1\u03bd\u03b1\u03c7\u03ce\u03c1\u03b7\u03c3\u03b7\u03c2 &amp; \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ad\u03c2<\/strong> or applicable consumer protection legislation, it will be processed using an appropriate and secure payment procedure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds will generally be made using the same payment method as the original transaction, unless a different method has been expressly agreed upon and the customer does not incur additional fees as a result.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The time required for a refund to appear in the customer&#8217;s account may depend on the payment provider, issuing bank, and payment method.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more information about returns and refunds, please refer to our <strong>\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u03a5\u03c0\u03b1\u03bd\u03b1\u03c7\u03ce\u03c1\u03b7\u03c3\u03b7\u03c2 &amp; \u0395\u03c0\u03b9\u03c3\u03c4\u03c1\u03bf\u03c6\u03ad\u03c2<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Limitations and Security Incidents<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We take reasonable steps to protect our website and customer transactions. However, no internet-based service or electronic payment system can guarantee absolute security.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you suspect unauthorised activity involving your payment card or bank account, contact your bank or card issuer immediately.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you identify a suspicious message, potential phishing attempt, or security concern related to Lovely Finds, please notify us at <a href=\"mailto:info@lovelyfinds.gr\"><strong>info@lovelyfinds.gr<\/strong><\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will assess reported security concerns and take appropriate action in accordance with applicable legal obligations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">13. Changes to This Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Transaction Security Policy to reflect changes in payment services, security practices, technology, or applicable legislation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The latest version will be published on our website together with its last updated date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">14. Contact Information<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions concerning payment security or transactions, please contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Lovely Finds<\/strong><br>28 \u039f\u03ba\u03c4\u03c9\u03b2\u03c1\u03af\u03bf\u03c5 10-12<br>\u039d\u03ad\u03b1 \u0399\u03c9\u03bd\u03af\u03b1, 14231<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> <a href=\"mailto:info@lovelyfinds.gr\">info@lovelyfinds.gr<\/a><br><strong>\u03a4\u03b7\u03bb\u03ad\u03c6\u03c9\u03bd\u03bf<\/strong> +30 2102794059<br><strong>\u0399\u03c3\u03c4\u03bf\u03c3\u03b5\u03bb\u03af\u03b4\u03b1:<\/strong> <a href=\"https:\/\/lovelyfinds.gr\/el\/\">https:\/\/lovelyfinds.gr<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Last Updated: 9 October 2026 1. Introduction At Lovely Finds, we recognise the importance of protecting our customers&#8217; personal information and ensuring a secure online shopping experience. This Transaction Security Policy explains the security measures associated with purchases made through our website, https:\/\/lovelyfinds.gr, the payment methods we offer, and the precautions customers can take when shopping online. We are committed to maintaining appropriate technical and organisational safeguards to protect customer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6305","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lovelyfinds.gr\/el\/wp-json\/wp\/v2\/pages\/6305","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lovelyfinds.gr\/el\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lovelyfinds.gr\/el\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lovelyfinds.gr\/el\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lovelyfinds.gr\/el\/wp-json\/wp\/v2\/comments?post=6305"}],"version-history":[{"count":1,"href":"https:\/\/lovelyfinds.gr\/el\/wp-json\/wp\/v2\/pages\/6305\/revisions"}],"predecessor-version":[{"id":6306,"href":"https:\/\/lovelyfinds.gr\/el\/wp-json\/wp\/v2\/pages\/6305\/revisions\/6306"}],"wp:attachment":[{"href":"https:\/\/lovelyfinds.gr\/el\/wp-json\/wp\/v2\/media?parent=6305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}